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FAQ

When will my order be delivered?

The estimated delivery time will differ with each order. Typically, we take around 3 to 5 business days to dispatch orders within India, and 11 to 12 business days to dispatch international orders.

What is your Return policy?

 

We want you to love what you ordered, but if something isn't right, let us know. We'll give you an exchange on that piece in another color, a different size, or an entirely new style.

In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, you may return the merchandise unused, and in the same condition as you received it, in its original packaging along with original tags, for a exchange, within 7 days from the date on which these goods are delivered.

Once received, the customer care team at Rey's Sparkle would study the need for return or exchange.

Kindly write to us at support@reyssparkle.com for further assistance.

We do not accept returns or exchange gift certificates, once dispatched unless it is a manufacturing defect.

We do not offer returns on discounted merchandise.

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